Shipping Information
- All orders are shipped every Tuesday and Thursday. This might change due to public holidays.
- For a combined shipping code, please use code existingorder
Should there be a miscalculation on how the website has calculated the shipping, a refund will be given as store credit for anything over NZD$5.00 and if an additional amount is required, an invoice with be created and you will be contacted to pay the difference. - Pre-Order shipping: If you choose the incorrect shipping at checkout - you will be invoiced for the remainder once the pre-order arrives. Once the amount has been paid, your order will be shipped.
- International orders will be shipped via NZ Post with tracking. We are not responsible for shipping time once the item leaves our premises.
- Ready to ship orders placed with Pre-order fabric will only ship once the pre-order arrives. If you are wanting ready to sell fabric without the wait, please place a separate order.
- SFQ is not responsible for shipping/postage time frames. Contact me when:
- New Zealand customers, if you have not received your parcel within 5 business days of shipping notification.
- International customers, you have not received your parcels with 3-4 weeks after shipping notification. If you have not received your parcels with 3-4 weeks after shipping notification.
- In the event of a natural disaster, epidemic or any similar event, please be aware that postage timeframes could increase. You will be kept up to date with any available
information.
