Shortages
- Please contact us within 7 business days of your package being received with any issues.
- If you are missing any items from your order, or you find a significant flaw in an item received, please contact me at sales@sassyfabricqueen.co.nz or send a message me via Facebook.
- All fabric must be measured BEFORE washing/cutting or altering in any way.
- Any shortages will be refunded on a cm-by-cm base divided by the cost of fabric. E.g. if you paid $22 per meter and you were 1 cm short. 22/100 = .22. The cost per cm would be .22 cents. Therefore, you would receive a refund of .22 cents/cm based on flaw (if it is not covered in the flaw policy) or shortage.
- If you are measuring your fabric, please measure it in cms as per New Zealand Measurement and Weight Legislation.
